Plan a day out with a wheelchair

Start with what you want to do

Choose a place around your interests. This is a planning checklist, not a promise that a particular route or building will suit you. Wheelchairs and personal access requirements differ.

Check the whole journey

For rail travel, departure, changes and arrival all matter. SBB provides connection-accessibility information and links to online assistance registration. Check the guidance for your actual journey: notice periods and exceptions can differ.

• Can you reach the station or stop along a usable route?
• How will boarding, changing and leaving the vehicle work with your wheelchair?
• What is the alternative if a lift is unavailable or a connection changes?
• Have you checked the return journey too?

TIXI Aargau is another starting point. Confirm membership, the fare, wheelchair dimensions and availability directly. An email enquiry is not a reservation.

Look beyond an accessibility label

Pro Infirmis links to surveyed access information. Use it as a starting point and ask the venue about the details that matter to you.

• Is there a step-free route from your arrival point to the room you will use?
• What are the door widths, narrow points and lift dimensions?
• Will the accessible toilet be open and reachable during your visit?
• What transfer side, turning space or other equipment do you need?

“Wheelchair accessible” alone does not answer these questions. Ask for specific information rather than a general assurance.

Include toilets and Eurokey in the plan

The Eurokey site explains the key and provides a location map. Not every accessible toilet uses Eurokey. Check the particular facility, key eligibility and current availability.

Prepare a short enquiry

You could write: “I would like to visit and use a wheelchair. Could you describe the step-free route, door and lift dimensions, and the accessible toilet facilities? Please reply in writing.”

Add only information needed to answer the access question. PCHO does not need medical documents. Keep the reply and a suitable backup plan for your journey.