PCHO guide
Arrange communication that works for you
Written contact, sign language and live text: choose the route that suits you.
Your language. Your connections. Your choice.
Deaf, hearing & communication support.
Advice, written contact, sign language and live text — alongside learning, sport and community. Choose the access that works for you.
A good next step.
Three practical guides to support your own decisions.
PCHO guide
Explore captions and transcription on your phone
Find official device instructions and understand the limits of automatic text.
PCHO guide
Find sign-language learning and Deaf community
Explore learning, connection and sport without assuming places are available.
Advice & daily life
Regional starting points and information without assuming what you need.
- AargauDE
BFSUG Aargau Solothurn
Deaf and hearing advice in Aargau
BFSUG Aargau Solothurn advises Deaf and hard-of-hearing people on everyday life, work, family and communication. The regional service provides both email and an online contact form.
- SwitzerlandDE
Pro Audito Schweiz
Hearing advice and daily-life support
Pro Audito Schweiz provides independent advice and information for people with hearing loss. Its website offers routes to hearing advice and support for communication in everyday life.
- SwitzerlandDE
Schweizerischer Gehörlosenbund SGB-FSS
Deaf community, learning and participation
The Swiss Federation of the Deaf provides information on deafness, sign languages, education and work. Its website also introduces the federation’s services and routes to community participation.
Arrange communication
Text relay, video relay, sign-language interpreting and live speech-to-text are different services.
- SwitzerlandDE
PROCOM
Use text relay for phone conversations
PROCOM’s text relay connects a typed conversation with a telephone call. You write in a chat while a relay operator conveys the conversation between you and the person on the phone.
- SwitzerlandDE
PROCOM
Sign-language video relay
PROCOM’s VideoCom connects a sign-language video conversation with a telephone call. It provides a route for communicating with a hearing person by telephone through an interpreter.
- SwitzerlandDE
PROCOM
Arrange a sign-language interpreter
PROCOM provides sign-language interpreting for conversations, learning and events. Its website explains the service and how to make an enquiry or booking.
- SwitzerlandDE
Pro Audito Schweiz
Arrange live speech-to-text support
Pro Audito Schweiz offers speech-to-text interpreting, turning spoken words into readable text. The service provides a communication route for in-person and online situations.
Learning & community
Explore sign-language learning and participation.
- SwitzerlandDE
Schweizerischer Gehörlosenbund SGB-FSS
Explore sign-language learning
The Swiss Federation of the Deaf provides routes to sign-language courses and online learning. Explore its learning information to find a suitable starting point.
- SwitzerlandDE
Swiss Deaf Sport
Explore Deaf sport and community
Swiss Deaf Sport brings together information about Deaf sport, clubs and participation. Explore the organisation’s website for connections to sporting activities and community.
Digital tools & overlapping needs
Device guidance and support when hearing and sight needs overlap.
- InternationalEN
Google Android Accessibility
Android: show conversations as text
Google’s Live Transcribe guidance explains automatic conversion of speech into text on supported Android devices. It helps you explore a text-based way to follow spoken conversations.
- InternationalEN
Apple Support
iPhone: understand Live Captions
Apple’s official Live Captions guide explains how supported devices can display spoken content as text. It provides a starting point for exploring automatic captions.
- SwitzerlandDE
SZBLIND
Sight loss and deafblind support
SZBLIND provides specialist information on sight loss and combined sight and hearing impairment. Its resources are for affected people, relatives and professionals looking for advice and support routes.
Room to take part.
Explore activities and connection through established organisations.
- SwitzerlandDE
Schweizerischer Gehörlosenbund SGB-FSS
Discover sign-language learning
The Swiss Federation of the Deaf provides information about sign-language courses and online learning. Explore the available learning routes and course information.
- SwitzerlandDE
Swiss Deaf Sport
Explore Deaf sport
Swiss Deaf Sport provides information about sporting opportunities and clubs for the Deaf community. Explore its website to find routes into sport and shared activity.
Useful for your next enquiry
A message to start from.
Copy and adapt it in your own message. Nothing is sent from this page.
Not a contact form. No storage of personal details.
Useful to know.
Do I have to use sign language?
No. Choose your preferred communication method. Text relay, live speech-to-text and sign-language interpreting serve different purposes.
Is this website available in sign language?
Not yet. PCHO provides German, English, Spanish and French text and links to specialist providers. An evaluated sign-language edition is not included.
How can I find a route without a voice call?
Use the written contact information on resource detail pages. The directory can filter documented written-contact routes. No response time is promised.
PCHO helps you find information and organisations. External providers set their own services and conditions. We do not provide individual medical, legal or social-insurance advice.